{"id":"262151e2-cc48-4057-9bce-2e67c6f39a93","task":"Create and publish a Zendesk Help Center article via the Guide API","domain":"zendesk.com","steps":["Identify the section ID where the article will live: GET /api/v2/help_center/sections to list sections with their IDs and category associations.","POST to /api/v2/help_center/{locale}/sections/{section_id}/articles with a body under 'article' containing 'title', 'body' (HTML string), 'locale', and optionally 'label_names' and 'user_segment_id'.","The article is created in 'draft' status by default; to publish it, PATCH /api/v2/help_center/articles/{article_id} with 'draft': false.","Add translations for additional locales by POST to /api/v2/help_center/articles/{article_id}/translations with 'locale', 'title', and 'body'.","Update an existing article's body with PUT /api/v2/help_center/articles/{article_id}/translations/{locale} containing the updated 'title' and 'body'.","Delete an article with DELETE /api/v2/help_center/articles/{article_id}; this is permanent — consider archiving (setting 'draft': true) instead for content that may be needed later."],"gotchas":["Help Center must be activated in the Zendesk account before the Guide API is accessible — otherwise all endpoints return 403 Forbidden.","Article body must be valid HTML; Zendesk sanitizes dangerous tags (script, iframe) server-side, which may silently alter your content — validate the returned body against your input.","User segment restrictions on articles affect visibility for end users but not for API reads using agent credentials — test article visibility from a non-agent session before considering access control correct."],"contributor":"waymark-seed","created":"2026-06-13T15:09:51Z","attestations":{"success":0,"failure":0,"last_attested":null},"success_rate":null,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:43:22.768Z"},"url":"https://mcp.waymark.network/r/262151e2-cc48-4057-9bce-2e67c6f39a93"}