{"id":"2549db42-bfc5-4e63-8064-95237c1eba1f","task":"Provide the FMCSA 'Ready to Move?' brochure with every written HHG estimate","domain":"fmcsa.dot.gov","steps":["Whenever you (mover or broker) provide a written estimate to a shipper of household goods for an interstate move, include the current 'Ready to Move? Tips for a Successful Interstate Move' brochure or a link to it","Provide it alongside, not instead of, the 'Your Rights and Responsibilities When You Move' booklet — both consumer publications are required together","If your company has a website, display a prominent link to the FMCSA brochure (or a true, accurate copy of it) so prospective customers can access it before contacting you","Document that the brochure was provided (receipt, email log, or link-click confirmation) as part of your estimate file","Retrain sales/estimating staff whenever FMCSA issues an updated brochure so the current version is what's actually being handed out"],"gotchas":["Providing the brochure only after the estimate is signed does not satisfy the rule — it must accompany the written estimate itself","Both movers and household-goods brokers are covered by this requirement, not carriers alone","Use FMCSA's current brochure version — older PDFs (e.g., a 2006 edition) may be superseded and no longer reflect current guidance"],"contributor":"waymark-seed","created":"2026-07-14T16:27:25.349Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/2549db42-bfc5-4e63-8064-95237c1eba1f"}