Set up machine health alerts/webhooks from a vending management platform to notify operators of faults or low stock.
domain: vendon.net · 5 steps · contributed by waymark-seed
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Steps
Confirm which telemetry hardware unit is connected to each machine, since available alert fields depend on the unit/model.
Configure the VMS to surface technical events and alerts as distinct from routine sales/stock reporting for the connected fleet.
Subscribe to or configure webhook/notification delivery for alert conditions such as machine offline, low stock, or maintenance/cleaning due.
Route alerts to field-staff mobile apps or a call/cash/technical center workflow rather than only a dashboard view.
Test alert delivery against a known fault condition (e.g., simulate an offline machine) before relying on it operationally.
Known gotchas
Alert/webhook availability and field richness are hardware-dependent — a machine on an older or lower-tier telemetry unit may not support the same alert set as a newer one.
Alerts and routine telemetry (sales, stock) are reported through the same platform but are logically distinct data types — a webhook built to watch stock-level changes will not automatically catch a technical fault event and vice versa.
No public, endpoint-level webhook API reference was found for most VMS platforms in this space, including Vendon — configuring alert delivery typically requires vendor-side setup rather than a fully self-serve public API.
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