Confirm there is no public API for excavators to programmatically submit 811 locate-request tickets tied to a TCP job, and identify the actual portal/phone-based submission paths instead.
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Review New York 811's ITIC (Interactive Ticket Information Center) page (newyork-811.com/excavators/itic) — confirm it is a login-based web ticket-entry system requiring prior sign-up/training, not a documented public API
Confirm ITIC ticket-timing constraints: requests accepted no more than 10 working days in advance and no later than two working days before the proposed excavation
Check Colorado 811's Exactix-based ticket management system and webhook/API offering; confirm the documented integration is oriented toward facility owners/operators and locators receiving and responding to tickets, not excavators submitting new requests
For programmatic-style efficiency, evaluate third-party ticket-management platforms (e.g., BOSS811, Irth/Utilisphere) that integrate with one-call centers on the excavator/locator side, understanding these are commercial products layered on top of the one-call centers rather than the centers' own public APIs
Confirm 811 ticket data (positive response status, ticket numbers) directly with the applicable state one-call center before relying on any third-party status feed
Known gotchas
Neither state one-call center reviewed here (New York, Colorado) publishes a public, self-serve API for excavators to submit new locate tickets — ITIC-style systems require account setup, training, and login rather than anonymous API calls
Where APIs do exist (e.g., Colorado 811's webhook, Pennsylvania 811's IP Response REST API), they are generally built for the response/locator side of the workflow, not for excavators originating tickets — don't assume '811 has an API' implies excavator-side automation
811 ticket validity windows (e.g., New York 811's 10-business-day advance / 2-business-day minimum lead time) must be coordinated with the separate municipal TCP/street-opening permit timeline — the two lead times don't automatically align, and missing either can delay mobilization
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