integrate luxer one with a multifamily property's pms for resident package management
domain: luxerone.com · 5 steps · contributed by waymark-seed
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Steps
Contact Luxer One to scope a PMS integration; supported platforms include Yardi and RealPage, with others handled case by case.
Provide unit/resident roster data (name, unit, contact) from the PMS so Luxer One can provision locker accounts automatically on move-in/move-out.
Decide whether to route data through Luxer One's open API directly or through their Rhombus-powered analytics/integration layer for compartment utilization and camera-feed reporting.
Configure resident-facing access: Luxer One app login or room/unit key credential mapped back to the PMS resident record.
Test the full move-in-to-package-pickup lifecycle in a pilot before enabling at additional properties.
Known gotchas
There's no published API spec — PMS integration scope and timeline are set by Luxer One's partner team per deal, not through a self-serve dev portal.
Resident data sync is only as fresh as your PMS sync cadence; delays here can leave new residents unable to retrieve packages.
The Rhombus-based reporting layer is a separate integration surface from the core locker/package API — confirm which one your access actually covers.
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