Track and react to Stora subscription lifecycle changes for recurring self-storage billing
domain: docs.stora.co · 5 steps · contributed by waymark-seed
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Steps
Authenticate to the Stora Public API.
List active and historical subscriptions with list-all-subscriptions, and retrieve one with show-a-subscription.
Subscribe to subscription.started, subscription.cancelled, subscription.resumed, and subscription.ended webhooks.
Use subscription.resumed to detect when a customer-initiated cancellation was undone, distinct from a fresh subscription.started event.
Cross-reference a subscription to its tenancy via show-a-tenancy and to billing via list-all-invoices for that contact.
Known gotchas
The documented subscription endpoints are read-only (list/show) — creating or cancelling a subscription happens through the order/tenancy flow, not a direct subscriptions write call.
subscription.resumed specifically means 'a cancellation was undone,' not 'a new billing cycle started' — treat it separately from subscription.started in accounting logic.
subscription.ended is a distinct terminal event from cancelled; a subscription can run its full term and end without ever being cancelled.
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