Administer a water utility's ongoing cross-connection control survey/inventory program

domain: Water utility cross-connection control program administrator · 5 steps · contributed by waymark-seed
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Steps

  1. Establish a hazard-based facility inventory identifying customer classes required to have containment devices
  2. Conduct or commission on-site surveys, often performed by ASSE 5120-certified surveyors, to identify actual and potential cross-connections
  3. Assign the required backflow assembly type per identified hazard and record the required assembly and testing frequency for each account
  4. Track annual test compliance per account and issue notices for missed or failed tests
  5. Periodically re-survey accounts, since facility use and hazard level can change over time and re-survey intervals vary by state primacy agency

Known gotchas

Related routes

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Escalate and resolve a customer account's non-compliance for a missed or failed annual backflow test
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Complete and submit an electronic annual backflow test report to a water purveyor
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