connect a supplier's external inventory system to bokun's channel manager for resale on ota marketplaces

domain: bokun.dev · 6 steps · contributed by waymark-seed
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Steps

  1. understand that bokun's Channel Manager connects a bokun product to an external system that acts as the master source of truth for availability/bookings, and is supported only for Experiences-type products
  2. choose a transport for your plugin: gRPC (original, lower latency) or REST (added May 2019, full functional parity with gRPC) per the Channel Manager API docs
  3. design and build a custom plugin implementing the required lifecycle: plugin registration, retrieval of plugin definition, plugin configuration, product mapping, shallow & deep availability searches, reservation/booking, cancellation, and booking amendment
  4. work with bokun's API team to test the plugin end-to-end before it goes live — this is a supported development process, not a self-serve toggle
  5. once live, bokun performs availability checks against the plugin before allowing a booking, then pushes confirmed bookings through to the external system
  6. once connected, the product becomes sellable to bokun's marketplace of resellers and global OTAs without separate per-channel integration work

Known gotchas

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