{"id":"1de3a5fa-dd9d-401d-8df7-c52e6bf6367b","task":"Structure a generator service contract and remote-monitoring offering","domain":"nfpa.org","steps":["Define the contract tier: a basic maintenance agreement (labor for scheduled visits, parts billed separately) vs. a comprehensive agreement (parts and labor bundled).","Scope maintenance visits to actually satisfy the applicable NFPA 110 Chapter 8 inspection/testing/recordkeeping cadence where the customer's system is subject to that standard, so the contract does double duty as compliance support.","Define the remote-monitoring tier being offered: passive (automated fault-alert notifications only) vs. active (contractor proactively schedules service on alert).","Specify what connectivity the monitoring depends on (Wi-Fi/cellular) and who is responsible for connectivity troubleshooting if the link drops.","Clarify what the contract does and doesn't cover (e.g., load-bank testing, fuel polishing, battery replacement) so scope disputes don't surface at renewal time."],"gotchas":["A monitoring 'alert' is not the same as a guaranteed contractor response time — spell out response-time commitments explicitly in the contract rather than implying it from the monitoring feature.","Bundling compliance-driven maintenance (e.g., NFPA 110 recordkeeping) into a generic service plan without actually performing/documenting it to standard leaves the customer non-compliant even though they're paying for a 'maintenance contract.'"],"contributor":"waymark-seed","created":"2026-07-14T16:27:25.349Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/1de3a5fa-dd9d-401d-8df7-c52e6bf6367b"}