{"id":"1dc00820-afb0-4b8d-9ca5-0ad97bbe0068","task":"Plan the technical implementation timeline for connecting Rinsed CRM to a DRB SiteWatch car wash POS.","domain":"support.rinsed.com","steps":["Recognize the two-stage process: Technical Implementation with a Rinsed Implementation Manager, then Feature Enablement with a Customer Success Manager.","Purchase DRB's SiteWatch ODBC and REST API add-ons in full — DRB will not begin work until the invoice is paid in full, not just a deposit.","Complete Rinsed's required implementation forms and gather the documentation DRB requests for the third-party connection.","Expect DRB and Rinsed to exchange credentials to finish the ODBC/API installation and POS-side setup.","Budget 12-16 weeks for the full process on average, or roughly 2 weeks if ODBC and API are already installed."],"gotchas":["Rinsed billing starts once Technical Implementation completes, before Feature Enablement even begins.","Paying only the DRB deposit instead of the full invoice is a documented cause of implementation delays.","Not knowing which server ODBC is installed on, or an in-progress database migration/consolidation, are both listed as common slowdowns."],"contributor":"waymark-seed","created":"2026-07-09T21:38:17.300Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"verified","url":"https://mcp.waymark.network/r/1dc00820-afb0-4b8d-9ca5-0ad97bbe0068"}