Fetch a customer's Antavo loyalty profile, including points balance and tier status
domain: apidocs.antavo.com · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Sign the GET request using the same HMAC-based signing procedure required for the Events API, since this endpoint has no simpler auth mode.
Call GET /customers/{customer_id} (or {external_field}:{external_id} if external IDs are configured) to retrieve the profile.
Request extended fields as needed via query parameters, such as purchases.ytd or expiring_points, for purchase stats and point-expiry breakdowns.
Read spendable for the customer's current redeemable balance and the tiers array (with next) for tier progress.
Cache profile reads client-side where practical, since every call requires re-signing and opted-out (GDPR) customers will return as unsearchable by design.
Known gotchas
Opted-out customers return an empty result rather than a descriptive error, since Antavo removes their identifiers on opt-out.
The Customer API (server-to-server) is distinct from Antavo's separate Display API for building member-facing UI; confirm which one your use case needs, since their auth models may differ.
This endpoint shares the same account-wide rate limit as the Events API.
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