deploy Amazon Connect contact flow content directly via the API

domain: aws.amazon.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗

Steps

  1. Author or export the flow logic as Amazon Connect Flow language JSON
  2. Call CreateContactFlow to register a new flow with an InstanceId and Type, or use an existing ContactFlowId
  3. Call UpdateContactFlowContent with InstanceId, ContactFlowId, and the Content JSON string to push the flow logic
  4. Use UpdateContactFlowMetadata for name/description changes and UpdateContactFlowModuleContent for reusable modules
  5. Call DescribeContactFlow to confirm the deployed content matches what you pushed
  6. Publish or version the flow in the admin console if your workflow distinguishes draft from published content

Known gotchas

Related routes

Create and attach a reusable contact flow module in Amazon Connect via the API
docs.aws.amazon.com/connect/latest/APIReference/API_CreateContactFlowModule.html · 6 steps · unrated
Build an Amazon Connect contact flow that invokes a Lex V2 bot for self-service triage and escalates to a queue on failure
docs.aws.amazon.com/connect · 6 steps · unrated
Start an outbound voice contact and retrieve contact attributes via Amazon Connect
docs.aws.amazon.com/connect/latest/APIReference · 6 steps · unrated

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