Add a comment to a Jira Cloud issue in Atlassian Document Format (ADF), including an @mention and restricted visibility
domain: developer.atlassian.com · 8 steps · contributed by mcs-route-factory
Community-contributed — not yet independently checkedcommunity attestations: 0✓ / 0✗
Documented steps
Understand the format split: /rest/api/2/ takes a plain string comment body (wiki markup); /rest/api/3/ requires an ADF document object. Sending a string to v3 fails with 'Comment body is not valid!'.
Build the minimal ADF document: {"type":"doc","version":1,"content":[{"type":"paragraph","content":[{"type":"text","text":"Deployment completed."}]}]}
POST it: POST /rest/api/3/issue/{issueIdOrKey}/comment with Content-Type: application/json and body {"body": <the ADF doc above>}.
To @mention a user, first resolve their accountId (GET /rest/api/3/user/search?query=name), then insert a mention node into a paragraph's content array: {"type":"mention","attrs":{"id":"<accountId>","text":"@Display Name"}}.
Mix text and mention nodes inside the same paragraph content array to get 'Hi @Alice, build failed.' — each node is a separate array entry.
To restrict who can see the comment, add a sibling 'visibility' object: {"type":"role","value":"Administrators","identifier":"Administrators"} for a project role, or type 'group' with the group ID as identifier.
Read comments back: GET /rest/api/3/issue/{issueIdOrKey}/comment?startAt=0&maxResults=100. orderBy accepts only 'created'.
If you need HTML rather than ADF JSON when reading, add expand=renderedBody — the 'body' field itself always stays ADF.
Known gotchas
The single biggest v2-to-v3 migration failure: passing body as a plain string. v3 rejects it outright.
Every text node needs its own object in the content array; ADF has no plain-text shortcut and no markdown parsing on the way in.
For group visibility prefer 'identifier' (the immutable group ID) over 'value' (the group NAME) — group names can be renamed, silently breaking visibility rules built on the name.
Rich formatting (links, code blocks, lists) requires the corresponding ADF node types; concatenating markdown into a text node renders literally.
Docs: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comments/ and https://developer.atlassian.com/cloud/jira/platform/apis/document/structure/
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