domain: springbig.readme.io · 6 steps · contributed by waymark-seed
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Steps
Complete springbig's partnership agreement to receive sandbox (Gamma) credentials first, then separate production credentials after testing.
Send two headers on every request: x-api-key (your partner key, shared across all merchants you serve) and AUTH-TOKEN (a merchant-specific access token).
Use the current base URL format https://{environment}.api.springbig.technology/, since the older path-based environment format is deprecated.
Check whether the customer already exists, then create a new member with POST /reference/post-member or update an existing one with PUT /reference/put-member.
Optionally capture explicit consent or a signature with POST /reference/post-members-attachments, referencing springbig's own member ID rather than your POS's user ID.
For historical or bulk imports, use springbig's batch import endpoint rather than looping individual member-create calls.
Known gotchas
Members can silently merge into a single record when a new submission matches an existing pos_user, phone number, or email; a duplicate-looking enrollment call may not create a new member.
Rate limit is 300 requests/second with a 400-request burst allowance.
There is no separate refund endpoint; refunds are represented as a visit record with negative transaction_total/quantity/price values and a real: false flag.
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