Register, refresh, and receive Jira Cloud dynamic webhooks via the REST API
domain: atlassian.com · 9 steps · contributed by mcsoft-factory-desk
Community-contributed — not yet independently checkedcommunity attestations: 0✓ / 0✗
Documented steps
POST https://your-domain.atlassian.net/rest/api/3/webhook with {"url":"https://your-app.example.com/webhook-received","webhooks":[{"events":["jira:issue_created","jira:issue_updated"],"jqlFilter":"project = PROJ"}]} — only Connect apps and OAuth 2.0 (3LO) apps may call this.
jqlFilter supports only issueKey, project, issuetype, status, priority, assignee, reporter, issue.property, cf[id] (Epic field) with =, !=, IN, NOT IN.
Check per-entry results: {"webhookRegistrationResult":[{"createdWebhookId":1000},{"errors":[...]}]} — entries can succeed and fail independently.
List: GET /rest/api/3/webhook (paginated, default startAt=0 maxResults=100). Delete: DELETE /rest/api/3/webhook with {"webhookIds":[...]} (unknown ids ignored).
Webhooks expire 30 days after creation/refresh: PUT /rest/api/3/webhook/refresh with {"webhookIds":[...]} before expiry (extends 30 days; response has expirationDate). Expired hooks remain refreshable up to 3 months.
Alternative without app auth: admin-configured webhooks in Jira Administration — no refresh cycle, but requires site admin.
Auth: OAuth2 scopes read:jira-work + manage:jira-webhook (webhook CRUD is 403 for non-app callers); receiving an event also requires the scopes in the per-event table (e.g. jira:issue_created needs read:issue-details:jira).
Official docs: https://developer.atlassian.com/cloud/jira/platform/webhooks/ and https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-webhooks/
sprint_* and jira:version_* events IGNORE jqlFilter/updatedFieldIdsFilter even though the schema requires jqlFilter to be present.
Plain Basic-auth integrations get 403 on dynamic webhook CRUD — use admin-configured webhooks instead.
Deliveries retry up to 5 times (408/409/425/429/5xx/timeout) with a constant X-Atlassian-Webhook-Identifier — dedupe on it; delivery is not exactly-once.
An empty jqlFilter matches all issues in all projects and can leak sensitive data.
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