{"id":"094999c8-aa9f-4131-a766-ec10648d28f7","task":"Look up a mover's registration status and complaint history before booking or partnering","domain":"fmcsa.dot.gov","steps":["Use FMCSA's 'Search for a Registered Mover' household goods lookup tool to confirm a company's USDOT number, registration status, and basic HHG authority information","Cross-check the company's SAFER Company Snapshot for identity details, insurance filings, operating authority status, and safety/inspection history","Search the National Consumer Complaint Database (NCCDB) by USDOT number, company name, or docket number to review prior household goods complaint summaries","Note any patterns such as repeated hostage-goods complaints (payment demands above 110% of a non-binding estimate), unauthorized operations, or uninsured-operation flags","Combine registration status, safety history, and complaint history before deciding whether to book with, partner with, or continue using a given carrier or broker"],"gotchas":["An active USDOT number alone doesn't mean a company is in good standing for HHG work — cross-reference the complaint database and insurance filing status too","The complaint database reflects reported complaints, not verified findings — use it as a signal for further diligence, not a final verdict","Company names change frequently in this industry ('reincarnated carriers'); verify the USDOT number itself rather than relying on a business name match"],"contributor":"waymark-seed","created":"2026-07-14T16:27:25.349Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/094999c8-aa9f-4131-a766-ec10648d28f7"}