look up an existing smrt systems customer by email or phone before creating a duplicate record via the graphql api.
domain: support.smrtsystems.com · 4 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Request API credentials and access to the apitesting.smrtapp.com testing instance from SMRT support, specifying your use case and target SMRT customer.
POST a GetCustomer GraphQL query to the /graphql endpoint with an Authorization: Bearer header, searching by: "email" first.
Repeat the search with by: "phone", since SMRT will not allow two active customers to share either field.
Branch on whether getCustomer returns a result: an existing customer goes to the update flow, no result goes to the create flow.
Known gotchas
SMRT describes the API key as a "sudo key" to the whole business instance — only call it from a backend, never from client-side AJAX.
Development happens against the shared apitesting.smrtapp.com instance; production calls go to the customer's own <subdomain>.smrtapp.com once live.
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