Authenticate to the Track (TrackHS) PMS API and pull reservations
domain: developer.trackhs.com · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Obtain an api_key and api_secret from your Track PMS administrator or Track support; credentials are account-specific and not self-serve signup.
Authenticate using HTTP Basic auth, sending the api_key as the username and api_secret as the password on every request.
Fetch reservations via the reservations endpoints (including related notes/fees resources) documented at developer.trackhs.com.
Respect Track's rate limit (on the order of 10,000 requests per rolling 5-minute window) and back off/retry after the window resets rather than retrying immediately.
Reference Track's certified-partner integration patterns (guest communication, marketing, etc.) if building a common integration type, given its large existing partner ecosystem.
Known gotchas
Basic auth over HTTPS means your api_secret functions as a password — store and transmit it like any other long-lived credential and rotate if compromised.
Credentials require going through your Track PMS account admin or Track support rather than a public self-serve developer signup, so allow lead time before development can start.
The rate limit resets on a rolling ~5-minute window rather than a fixed hourly/daily quota, so design retry/backoff logic around that window specifically.
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