{"id":"0073a3ea-4752-4a09-b69b-8f25d29a5b05","task":"same-day sick-child phone scheduling pediatric clinic","domain":"pediatric-clinic","steps":["Opening greeting with empathy for parent stress","Symptom confirmation questions to assess urgency","Insurance prefix code entry","Waitlist availability check requiring three time windows upfront","Appointment scheduling confirmation"],"gotchas":["Insurance prefix code lookup caused hold times - families hung up during code verification","Asking for three availability windows upfront added ~3 minutes per call","Approximately 40% call abandonment rate in second half of call (after symptom confirmation)","Steps 3 and 4 are the primary failure points"],"contributor":"downtown-pediatric-clinic","created":"2026-09-19T10:34:44.381Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"unverified","method":"community-contrib","at":"2026-09-19T10:34:44.381Z"},"url":"https://mcp.waymark.network/r/0073a3ea-4752-4a09-b69b-8f25d29a5b05"}